Directed Account Plan Service Center (provided by Fidelity Recordkeeping Services)
The Directed Account Plan Service Center will provide you customer service, and administration of your account via their automated touch-tone system, telephone representative or Internet.
Street Address:
Directed Account Plan Service Center
PO Box 770003
Cincinnati, OH 45277-0065
Overnight Address:
Directed Account Plan Service Center
100 Crosby Parkway, KC1F-L
Covington, KY 41015
The DAP Service Center’s Automated Phone Service:
1-877-4TWADAP (1-877-489-2327) toll free
- Available 24 hours a day
- Fidelity Window requests taken Monday through Friday, (excluding New York Stock Exchange holidays) between 7:30 a.m. and 11:00 p.m., CST.
The DAP Service Center’s Account Representative:
1-877-4TWADAP (1-877-489-2327) toll free
- Available Monday through Friday, (excluding New York Stock Exchange holidays) between 8:30 a.m. and 8:30 p.m., Eastern time.
International Phone: the AT&T direct country code followed by 877-833-9900
TDD Phone: 1-800-544-0188
DAP Interactive Web Site: www.401k.com
Plan Informational Web Site: www.DAPRetirement.com
Directed Account Plan Office
Your Executive Director and Staff can provide further assistance.
Telephone: 314-739-7373
Fax: 314-739-7978
Executive Director: Marty Zygmund
Assistant Director: Kathy Kowalik
Office Coordinator: Mary Longnecker
Communications Manager: Jorie Schuckman
Address:
Directed Account Plan
3221 McKelvey Rd.
Suite 105
Bridgeton, Missouri 63044