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Directed Account Plan Service Center (provided by Empower Retirement Recordkeeping Services)

The Directed Account Plan Service Center will provide you customer service, and administration of your account via their automated touch-tone system, telephone representative or Internet.

The DAP Service Center’s Automated Phone Service:
1-844-861-4DAP (4327) toll free

  • Available 24 hours a day

The DAP Service Center’s Retirement Specialist:
1-844-861-4DAP (4327) toll free – say “representative” or enter social security number for a representative.

  • Available Monday through Friday, (excluding New York Stock Exchange holidays) between 9:00 a.m. and 8:00 p.m., Eastern time.

DAP Interactive Web Site:

Directed Account Plan Office

Your Executive Director and Staff can provide further assistance.

Telephone: 314-739-7373
Fax: 314-739-7978

Executive Director: Michelle Silberberg

Assistant Director: Kathy Kowalik

Office Coordinator: Pauline Migneron

DAP Plan Office Address (for Incoming Rollover Forms):
Regular and Overnight Mail:
The Directed Account Plan
12400 Olive Blvd.
Suite 204
St. Louis, MO 63141

Empower Retirement - DAP Service Center Address (for Beneficiary Forms and Withdrawal Forms):
Regular Mail:
Empower Retirement
PO Box 173764
Denver, CO 80217-3764

Express Mail:
Empower Retirement
8515 E. Orchard Rd.
Greenwood Village, CO 80111

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